Thornhill offers you a personalised service promise comprising the following elements:

	Reduce downtime with planned preventative maintenance programmes
	Free site surveys
	Uptime plate heat exchanger contracts
	Consolidation of spares between sites
	On-site assistance
	NVQ training centre on site
	In situ plate heat exchanger testing
	Cyanide trained engineers
	Off-Shore trained engineers
	Passport for all areas

We also operate a rapid response policy based on the servicing needs of you, our customer:

	24 hour emergency service (see contact page)
	Service 7 days a week, 52 weeks a year
	Exchange or loan plate packs available
	Free storage of your spares at our site for immediate despatch

For dedicated and first class servicing call Thornhill and talk through your specific requirements with one of our service advisors.

WHAT DOES IT MEAN TO BE A CONTRACT CUSTOMER?

Contract customers enjoy a wide range of extra benefits including help with planning of maintenance, favourable pricing structures and online access to database information collected by Thornhill over years of service..

If you have a significant number plate heat exchangers on your site, or across a range of sites it may be more cost effective for you to have us look after your PHE requirements..

We can come to you and perform a site survey which includes taking details of all of your plate heat exchangers, including the make, model, serial number, the number of plates, gasket requirements, plate pack measurements, plate thickness, test pressures and so forth.To review one of the mock site survey information sheets go to (Planned preventative maintenance contracts) which is available at Thornhillgasket.com.au

Please go to Entry to our Database

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